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      In order to add an image to a discussion, you need to first have a url to the image. This means that you have to upload the image to somewhere on the internet.


      One easy way to do this is to use www. www.postimage.com.


      You need to upload your image (remember anyone can see the image by reading a posting here, or other methods). After you upload the image you need to copy the 'html' line and paste it into a discussion comment.


      Here is the format of an image in html. (only needed if you do not use postimage.org)


      <img src="http://site.com/pictlink.jpg"/>


      This forum does not use BBCode - rather it uses html.


      --Tom

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      You can add a link to a posting: Copy the template below, and replace xxx with the URL, and yyy with what you want to call it (which can be the same as the URL).

      <a href="xxx">yyy</a>

      --Tom

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    •  
      CommentAuthorBLUEFROG
    • CommentTimeNov 13th 2009 edited
     
    If you would like to answer any questions from the related discussion, this is the place to do it. Here's a link back to the original posting: Ironic Apps, Spotlight, and Yep 2
    •  
      CommentAuthorBLUEFROG
    • CommentTimeNov 13th 2009 edited
     
    Here are the basic questions with the appropriate tags. If you'd like you can just copy and paste them from this post into your response, adding your answer after the </blockquote>. NOTE: Make sure the comment formatting is set to HTML when you add your comments (the radio buttons at the bottom).

    <blockquote>1. Have you previously used Yep 1.x?</blockquote>

    <blockquote>2. Have you already tagged files with OpenMeta Tags with another application (Tags, Leap, Fresh, etc.)?</blockquote>

    <blockquote>3. When you first launched Yep, did you choose to "Auto Import" or change the settings yourself?</blockquote>

    <blockquote>4. Are you using FileVault?</blockquote>

    <blockquote>5. Are you storing files on disk images or networked volumes?</blockquote>

    <blockquote>6. Do you have any locations added to the System Preferences > Spotlight > Privacy pane?</blockquote>

    <blockquote>7. Are you using any third party applications to disable or inhibit Spotlight functionality?</blockquote>

    <blockquote>8. Have you rebuilt your Spotlight index?</blockquote>

    <blockquote>9. Do you have permissions to view the files / folders in question?</blockquote>

    <blockquote>10. Are you using a Standard or Administrative account?</blockquote>

    <blockquote>11. Does this behavior persist after rebooting your machine? <i>Many times, for many applications, rebooting helps cure problems.</i></blockquote>

    <blockquote>12. Are you using DropBox (or other cloud computing service to sync files, iDisk included)?</blockquote>

    <blockquote>13. Are you using any local backup applications that are not metadata aware?</blockquote>
    •  
      CommentAuthorBLUEFROG
    • CommentTimeNov 13th 2009 edited
     
    Guest:

    Answers:
    1. I haven't previously used Yep 1
    2. No.
    3. Auto Import.
    4. No.
    5. Local disk (on MacBook Pro)
    6. No.
    7. No.
    8. No. I don't think there is any reason that spotlight indexes should be corrupt on a new MacBook. I will try this as a last resort.
    9. I am the Administrator and only account on my machine.
    10. Admin.
    Cheers
    David
    • CommentAuthorsjk
    • CommentTimeNov 13th 2009
     
    this is the place to do it

    Thanks, Jim! Feel free to delete this post and the one in the sticky closed thread. :)
    • CommentAuthorguest
    • CommentTimeNov 29th 2009
     
    <strong>Guest:</strong><br /><br /><blockquote>1. Have you previously used Yep 1.x?</blockquote> It was installed. I didn't actually use it.

    <blockquote>2. Have you already tagged files with OpenMeta Tags with another application (Tags, Leap, Fresh, etc.)?</blockquote> No.

    <blockquote>3. When you first launched Yep, did you choose to "Auto Import" or change the settings yourself?</blockquote> I'm sorry, but I don't remember. Probably not.

    <blockquote>4. Are you using FileVault?</blockquote> No.

    <blockquote>5. Are you storing files on disk images or networked volumes?</blockquote> No.

    <blockquote>6. Do you have any locations added to the System Preferences > Spotlight > Privacy pane?</blockquote> Yes.

    <blockquote>7. Are you using any third party applications to disable or inhibit Spotlight functionality?</blockquote> Yes (Spotless), but all are turned on for my main volume.

    <blockquote>8. Have you rebuilt your Spotlight index?</blockquote> Yes.

    <blockquote>9. Do you have permissions to view the files / folders in question?</blockquote> Yes.

    <blockquote>10. Are you using a Standard or Administrative account?</blockquote> Admin
  1.  
    Hi - I am trying out Yep. I have been looking for an app that is great at tagging files. I think I found it, but I am having the same problem as others. Yep says it can't find any of my documents (of which I have over 1,000).

    Hope the following information will let you help me.

    Regards.

    m

    1. no
    2. tagged one or two files with Leap
    3. on first opening Yep, the main screen said "searching for documents" and after a little while it said ""No documents found. You can pick 'all' from the bookmarks to start another search." -- when that did not work, I manually added the folder with all my documents -- same result
    4. no
    5. no
    6. not initially -- added one folder after my first re-index of Spotlight
    7. not that I know of -- Spotlight works to find my documents
    8. yes -- twice since trying Yep
    9. yes
    10. admin
    • CommentAuthorguest
    • CommentTimeDec 1st 2009
     
    <strong>Guest:</strong><br /><br />same here, installed yep 2 for the first time
    1. no
    2. tagged one or two files with Leap maybe before yep, but have default folder x installed
    3. no auto import, decided to look at the settings first
    4. no
    5. both, but testing with my ~/documents folder
    6. one, because one of your apps showed me the openmeta dir in applications support, so i added this there
    7. no
    8. yes, but the day before testing yep
    9. yes
    10. restricted

    greetz
    =:-)f
    • CommentAuthorronconnal
    • CommentTimeDec 1st 2009 edited
     
    1. Have you previously used Yep 1.x?
    Yes.
    2. Have you already tagged files with OpenMeta Tags with another application (Tags, Leap, Fresh, etc.)?
    No
    3. When you first launched Yep, did you choose to &quot;Auto Import&quot; or change the settings yourself?
    Yes (I believe I did)
    4. Are you using FileVault?
    No
    5. Are you storing files on disk images or networked volumes?
    Yes, networked volumes
    6. Do you have any locations added to the System Preferences > Spotlight > Privacy pane?
    No
    7. Are you using any third party applications to disable or inhibit Spotlight functionality?
    No
    8. Have you rebuilt your Spotlight index?
    Yes (twice)
    9. Do you have permissions to view the files / folders in question?
    Yes
    10. Are you using a Standard or Administrative account?
    Administrative
  2.  
    As I posted above, I could not get Yep to recognize any of my documents. I tried all the usual, such as making sure that there was a correct path to my documents folder in the preference pane and rebuilding my Spotlight index (several times).

    Here's what finally worked for me to get Yep to "manage" my documents:

    Manually drag the documents folder to the Dropzone "Add" box.

    As soon as I did that Yep started showing my documents. Within 10 minutes it was showing close to 1,000 documents. I am not sure that it grabbed everything, but it's a start.

    Hope this helps others.

    Regards.

    m
    •  
      CommentAuthorBLUEFROG
    • CommentTimeDec 2nd 2009
     
    Definitely, Michael. We are looking to see what may be causing this little "kickstart". Thanks for the report.

    Jim
    • CommentAuthorguest
    • CommentTimeDec 10th 2009
     
    <strong>Guest:</strong><br /><br />I've read all the troubleshooting threads about YEP, indexing, Spotlight rebuilding. I let my machine rebuild overnight. Quit Dropbox. Machine has been running since Monday. No joy.

    As for Michael's tip to drop a file for managing, in my case, YEP immediately “forgot” it was there as soon as I clicked off of the file (after I'd entered metadata for it). I also did this before the 6+ hour rebuild of Spotlight index). Still nothing.

    So I thought I'd try it on a machine with smaller hard drive. Still nothing.
    • CommentAuthorguest
    • CommentTimeDec 10th 2009 edited
     
    <strong>Guest:</strong><br /><br />Okay, I'll answer the questions above:
    <blockquote>1. Have you previously used Yep 1.x?</blockquote>No.
    <blockquote>2. Have you already tagged files with OpenMeta Tags with another application (Tags, Leap, Fresh, etc.)?</blockquote>No.
    <blockquote>3. When you first launched Yep, did you choose to "Auto Import" or change the settings yourself?</blockquote>Changed the settings myself to include more folders and check off all document types.
    <blockquote>4. Are you using FileVault?</blockquote>No.
    <blockquote>5. Are you storing files on disk images or networked volumes?</blockquote>No.
    <blockquote>6. Do you have any locations added to the System Preferences > Spotlight > Privacy pane?</blockquote>Just one folder: Roxio Converted Items, which I have now deleted for the sake of experiment.
    <blockquote>7. Are you using any third party applications to disable or inhibit Spotlight functionality?</blockquote>Dropbox. Which I've quit. Is there a list of incompatible third party applications? I haven't seen this list.
    <blockquote>8. Have you rebuilt your Spotlight index?</blockquote>Yes.
    <blockquote>9. Do you have permissions to view the files / folders in question?</blockquote>Yes.
    <blockquote>10. Are you using a Standard or Administrative account?</blockquote>Admin.

    I just tried dropping a couple of PDFs into YEP, tagging them, and once I click away, YEP forgets they were there, even though I asked YEP to manage and file.

    -Margaux
    • CommentAuthorIain Whyte
    • CommentTimeDec 10th 2009
     
    Hi,

    Just been playing with Yep 2.0, after being a heavy Yep 1.0 user.

    My PDF's are stored on a SMB volume, and it just doesn't work (mainly due to Spotlight on network drives). I have to stick with Yep 1.0 :(
    I won't even look into network Volumes.

    Surely there are many people that store their 1000+ documents somewhere other than their Mac?
    • CommentAuthorguest
    • CommentTimeDec 11th 2009 edited
     
    <strong>RobB:</strong><br /><br />Using 10.6.2 and Yep 2.0.7 licensed. Same problem; no files displayed after management preferences set.
    Fixed by trashing Yep2 preferences and reregistering. Chose &quot;Autoimport&quot; that time.

    <blockquote>1. Have you previously used Yep 1.x?</blockquote> Yep!
    <blockquote>2. Have you already tagged files with OpenMeta Tags with another application (Tags, Leap, Fresh, etc.)?</blockquote> Played with Punakea
    <blockquote>3. When you first launched Yep, did you choose to "Auto Import" or change the settings yourself?</blockquote>Didn't get the chance because that window didn't come up (or I ignored it). I think I clicked the (broken) video tutorial link and that somehow skipped part of the routine.
    <blockquote>4. Are you using FileVault?</blockquote>No
    <blockquote>5. Are you storing files on disk images or networked volumes?</blockquote>Yes
    <blockquote>6. Do you have any locations added to the System Preferences > Spotlight > Privacy pane?</blockquote>No
    <blockquote>7. Are you using any third party applications to disable or inhibit Spotlight functionality?</blockquote>No
    <blockquote>8. Have you rebuilt your Spotlight index?</blockquote>yes
    <blockquote>9. Do you have permissions to view the files / folders in question?</blockquote>yes
    <blockquote>10. Are you using a Standard or Administrative account?</blockquote> yes
    • CommentAuthorgeekmee
    • CommentTimeDec 12th 2009 edited
     
    Could Time Machine interfere with the initial indexing?... I am running Time Machine backing up to external drives on both my iMacs (10.6.2)... and both are not finding any documents.

    No ironic software before, and run with administrator permissions on both machines. No luck with re-indexing Spotlight.

    -g
    • CommentAuthorgeekmee
    • CommentTimeDec 12th 2009
     
    ... each has 4GB RAM.
    •  
      CommentAuthorBLUEFROG
    • CommentTimeDec 13th 2009
     
    Time Machine should not interfere with this. Thanks for the question though, g.
    • CommentAuthorguest
    • CommentTimeDec 14th 2009 edited
     
    <strong>Guest:</strong><br /><br /><blockquote>1. Have you previously used Yep 1.x?</blockquote>No.
    <blockquote>2. Have you already tagged files with OpenMeta Tags with another application (Tags, Leap, Fresh, etc.)?</blockquote>No.
    <blockquote>3. When you first launched Yep, did you choose to "Auto Import" or change the settings yourself?</blockquote>Auto Import.
    <blockquote>4. Are you using FileVault?</blockquote>No.
    <blockquote>5. Are you storing files on disk images or networked volumes?</blockquote>No.
    <blockquote>6. Do you have any locations added to the System Preferences > Spotlight > Privacy pane?</blockquote>~/Desktop.
    <blockquote>7. Are you using any third party applications to disable or inhibit Spotlight functionality?</blockquote>No.
    <blockquote>8. Have you rebuilt your Spotlight index?</blockquote>No.
    <blockquote>9. Do you have permissions to view the files / folders in question?</blockquote>Yes.
    <blockquote>10. Are you using a Standard or Administrative account?</blockquote>Administrative.

    The symptoms are that Yep fails to find any files unless they're dragged to the Yep window. Spotlight is working, and finding PDFs based on words within them.
    •  
      CommentAuthorYann
    • CommentTimeDec 15th 2009
     
    Yesterday, files I added manually by drag-&-drop onto Yep seemed to be indexed (if folder was smaller than around 1000 files - otherwise Yep told me to chose the "manage and file option" - what I was not going to do).
    Today, I see that Yep forgets these files instantaneously, when I hit the "show all files" button I indexed before. Nevertheless, new tags I created are remembered, only the corresponding files are forgotten.

    Here my answers 1-11:

    1.) Yep 1.x? YES

    2.) OpenMeta? YES - first start I allowed Yep2 to change all tags to OpenMeta - afterwards, I was left without documents inside Yep

    3.) First launch choice? BOTH. I deinstalled and reinstalled Yep2 with all remaining indices a few times (AppCleaner).

    4.) FileVault user? NOPE.

    5.) Networked volumes? SOMETIMES. Having external drives disconnected made no difference. I use espionage though to encrypt some none document folders.

    6.) Spotlight privacy user? YES. But only an empty folder.

    7.) Third party Spotlight interference? MAYBE. I used Quicksilver, use LaunchBar 5.x now, PathFinder 5, maybe one of those?

    8.) Spotlight index rebuilt? YES.- No changes.

    9.) Permissions? YES.

    10.) Account? ADMIN.

    11.) Reboot? YES. Persisting failure.



    That's all I can contribute for now.
    •  
      CommentAuthorYann
    • CommentTimeDec 16th 2009
     
    By the way, LEAP 2.5 seems to work fine - I just gave it a try. And since I already wasted too much time with this YEP bug, I'm thinking about switching to something that simply works.
    •  
      CommentAuthorBLUEFROG
    • CommentTimeDec 16th 2009
     
    Yann:

    Leap can't be used as a comparison since it is not looking at the same metadata criteria as Yep 2 (nor can Spotlight or other similar apps be used this way). By the way, are you using DropBox? Any backup applications that may not be metadata aware?
    • CommentAuthorguest
    • CommentTimeDec 16th 2009
     
    <strong>Guest:</strong><br /><br /><blockquote>1. Have you previously used Yep 1.x?</blockquote> No

    <blockquote>2. Have you already tagged files with OpenMeta Tags with another application (Tags, Leap, Fresh, etc.)?</blockquote> No

    <blockquote>3. When you first launched Yep, did you choose to "Auto Import" or change the settings yourself?</blockquote> Auto Import

    <blockquote>4. Are you using FileVault?</blockquote> No

    <blockquote>5. Are you storing files on disk images or networked volumes?</blockquote> No

    <blockquote>6. Do you have any locations added to the System Preferences > Spotlight > Privacy pane?</blockquote> No

    <blockquote>7. Are you using any third party applications to disable or inhibit Spotlight functionality?</blockquote> No

    <blockquote>8. Have you rebuilt your Spotlight index?</blockquote> Yes

    <blockquote>9. Do you have permissions to view the files / folders in question?</blockquote> Yes

    <blockquote>10. Are you using a Standard or Administrative account?</blockquote> Admin

    <blockquote>11. Does this behavior persist after rebooting your machine? <i>Many times, for many applications, rebooting helps cure problems.</i></blockquote> Yes

    <blockquote>12. Are you using DropBox (or other cloud computing service to sync files, iDisk included)?</blockquote> Yes

    <blockquote>13. Are you using any local backup applications that are not metadata aware?</blockquote> No
    • CommentAuthorguest
    • CommentTimeDec 16th 2009
     
    <strong>Guest:</strong><br /><br />Hello Bluefrog,

    I have successfully jumped through a couple of hoops and have finally managed to kick start Yep...! Yeay!!

    Am new to the discussion and experienced the same frustration of others having recently bought the program as part of the MU Xmas bundle.

    My files too remained unrecognised - I basically had no file content - as illustrated by one of the larger screen shots someone posted.

    Having followed your suggestions and after reading the info behind the links you mentioned, I discounted most of the potential issues (except for iDisk which I use). No Drop Box, Spotlight Privacy issues etc.

    In the end it was quite simple to crack, and I hope that proves to be the case for others having trouble.



    First of all I re-started, but this did not appear to help, at least not immediately.

    I then dropped a file onto the side bar, so that it became the first file in the Yep! system.

    Less than a minute later all the other pdf files on my computer began to appear in the Yep! window magitastically...

    Problem apparently solved.


    I hope that helps at least some people out there who are having trouble getting the program to fire up.


    Good luck!

    Ian
    •  
      CommentAuthorBLUEFROG
    • CommentTimeDec 16th 2009
     
    Thanks for another confirmation of this behavior, Ian. It really gives us something to look at. Cheers!

    Jim
  3.  
    For me (I am running Dropbox BTW and using an admin-level account, no previous use of file tagging or Yep 1.x) the sidebar trick didn't work but adding my main projects folders (a subfolder of Documents called imaginatively Projects) to the Managed locations in Preferences did kickstart the indexing into account almost immediately, and not just within that folder.
    •  
      CommentAuthorYann
    • CommentTimeDec 17th 2009
     
    @bluefrog:

    I have dropbox installed on my MBP, but never reused it after an initial tryout. And there seem to be no hidden dropbox processes running.

    By the way, the drag&drop trick didn't work out for me: Yep2 forgot all those dropped files again after changing view criteria to "show all"...

    Yann
    •  
      CommentAuthorBLUEFROG
    • CommentTimeDec 17th 2009
     
    Yann:

    You definitely seem to have something out of the ordinary going on if Yep is "forgetting" these files. Let's see…

    You say Leap 2.5 is working. In Leap, navigate to a place you believe you have Managed files (this is to get quicker results than Anywhere or a broad Location - I use my Desktop generally). In the Spotlight searchField type paste this… mdq:kMDItemOMManaged=1. If you get results then it is something with Yep 2. Otherwise your still looking at a Spotlight issue.

    Sometimes, but rarely, Spotlight gets stuck on a file and this can cause a loop in reindexing. In Terminal, you could try sudo fs_usage -w -f filesys mds mdworker mdimport . You'll need to supply your Admin password for this. This can sometimes show you a file that's repeatedly acted on by one of these Spotlight processes. (Press Command-period to stop fs_usage.) You may also find something in Console.app.

    Jim
    • CommentAuthorguest
    • CommentTimeDec 24th 2009
     
    <strong>Guest:</strong><br /><br /><blockquote>1. Have you previously used Yep 1.x?</blockquote>
    Yes, but not on this laptop
    <blockquote>2. Have you already tagged files with OpenMeta Tags with another application (Tags, Leap, Fresh, etc.)?</blockquote>
    No
    <blockquote>3. When you first launched Yep, did you choose to "Auto Import" or change the settings yourself?</blockquote>
    Changed settings
    <blockquote>4. Are you using FileVault?</blockquote>
    No
    <blockquote>5. Are you storing files on disk images or networked volumes?</blockquote>
    No
    <blockquote>6. Do you have any locations added to the System Preferences > Spotlight > Privacy pane?</blockquote>
    No
    <blockquote>7. Are you using any third party applications to disable or inhibit Spotlight functionality?</blockquote>
    No
    <blockquote>8. Have you rebuilt your Spotlight index?</blockquote>
    Yes
    <blockquote>9. Do you have permissions to view the files / folders in question?</blockquote>
    Yes
    <blockquote>10. Are you using a Standard or Administrative account?</blockquote>
    Administrative
    <blockquote>11. Does this behavior persist after rebooting your machine? <i>Many times, for many applications, rebooting helps cure problems.</i></blockquote>
    Yes,
    <blockquote>12. Are you using DropBox (or other cloud computing service to sync files, iDisk included)?</blockquote>
    No
    <blockquote>13. Are you using any local backup applications that are not metadata aware?</blockquote>
    I use Time Machine
    • CommentAuthorguest
    • CommentTimeDec 29th 2009
     
    <strong>Guest:</strong><br /><br /><blockquote>1. Have you previously used Yep 1.x?</blockquote>
    No

    <blockquote>2. Have you already tagged files with OpenMeta Tags with another application (Tags, Leap, Fresh, etc.)?</blockquote>
    No

    <blockquote>3. When you first launched Yep, did you choose to "Auto Import" or change the settings yourself?</blockquote>
    Tried both.

    <blockquote>4. Are you using FileVault?</blockquote>
    No

    <blockquote>5. Are you storing files on disk images or networked volumes?</blockquote>
    Tried both with and without a networked volume (AFP).

    <blockquote>6. Do you have any locations added to the System Preferences > Spotlight > Privacy pane?</blockquote>
    No.

    <blockquote>7. Are you using any third party applications to disable or inhibit Spotlight functionality?</blockquote>
    No.

    <blockquote>8. Have you rebuilt your Spotlight index?</blockquote>
    Yes.

    <blockquote>9. Do you have permissions to view the files / folders in question?</blockquote>
    Yes.

    <blockquote>10. Are you using a Standard or Administrative account?</blockquote>
    Admin.

    <blockquote>11. Does this behavior persist after rebooting your machine? <i>Many times, for many applications, rebooting helps cure problems.</i></blockquote>
    Yes.

    <blockquote>12. Are you using DropBox (or other cloud computing service to sync files, iDisk included)?</blockquote>
    Yes, DropBox, but no difference if quit.

    <blockquote>13. Are you using any local backup applications that are not metadata aware?</blockquote>
    No.

    This is Yep 2.0.7 (via MU bundle) on a new iMac 27 running SL 10.6.2. It was steadfastly ignoring all locations set in prefs. Deleting prefs file, ~/Library/App Support/Yep made no difference, nor did kicking Spotlight prefs or rebuilding Spotlight index.

    <b>But...</b> like guest Ian (16 Dec above), dragging a single PDF file from ~/Documents to the 'Add' zone of the sidebar made it appear in Yep's window. Then after a few minutes, Yep 2 had started to index the rest of the local locations specified in prefs. Networked volumes don't seem to be picked up in the same way, unless I individually add folders. I'm still trying to get my head round them...

    You may find it useful to edit the first post <a href="http://www.ironicsoftware.com/community/comments.php?DiscussionID=16">here</a> to highlight this as another possible workaround.

    FWIW, I'd also suggest merging the key outcomes from threads 16, 481 and 1330 into one place as I've only happened on <i>this</i> thread after about an hour of bouncing around the forums here. Clearly there are other customers around with less patience!
    • CommentAuthorguest
    • CommentTimeDec 29th 2009
     
    <strong>Guest:</strong><br /><br />OK, I see now that those files on the networked volumes were being silently copied to the local drive!

    <blockquote><cite>Yep home page</cite> The strength in Yep is being able to see your documents and search through them with out needing to worry where exactly you saved it to.</blockquote> The exception is if they're on NAS :-(

    Now I <a href="http://ironicsoftware.com/community/comments.php?DiscussionID=1099">dig in the forums</a> I can see that this is a Spotlight limitation, not specific to Yep. I wish it had been clearer in the user guide though. The word <i>network</i> isn't even in the manual!
    • CommentAuthorguest
    • CommentTimeJan 8th 2010
     
    <strong>Guest:</strong><br /><br />Had the same probs, but now it is solved:

    First of all I re-started, but this did not appear to help, at least not immediately.
    I then dropped a file onto the side bar, so that it became the first file in the Yep! system.
    Less than a minute later all the other pdf files on my computer began to appear in the Yep! window magitastically...
    Problem apparently solved.
    I hope that helps at least some people out there who are having trouble getting the program to fire up.

    Good luck!

    NOTE: This is the exacte same post as "Ian" - beacuse we had the same problem and the same solution!

    Thanks

    Ole Kristian
    •  
      CommentAuthorBLUEFROG
    • CommentTimeJan 8th 2010
     
    Thanks for the report, Ole. Cheers!
    • CommentAuthorjhewell
    • CommentTimeJan 10th 2010
     
    Having the same problem. No documents found. Answers to your questions:

    <blockquote>1. Have you previously used Yep 1.x?</blockquote>
    Yes.

    <blockquote>2. Have you already tagged files with OpenMeta Tags with another application (Tags, Leap, Fresh, etc.)?</blockquote>
    No.

    <blockquote>3. When you first launched Yep, did you choose to "Auto Import" or change the settings yourself?</blockquote>
    Tried both ways.

    <blockquote>4. Are you using FileVault?</blockquote>
    No.

    <blockquote>5. Are you storing files on disk images or networked volumes?</blockquote>
    No.

    <blockquote>6. Do you have any locations added to the System Preferences > Spotlight > Privacy pane?</blockquote>
    Yes, Roxio Converted Items

    <blockquote>7. Are you using any third party applications to disable or inhibit Spotlight functionality?</blockquote>
    Now that I'm not sure of. How do I determine that?

    <blockquote>8. Have you rebuilt your Spotlight index?</blockquote>
    Yes. Via Yep's advanced preferences.

    <blockquote>9. Do you have permissions to view the files / folders in question?</blockquote>
    Yes

    <blockquote>10. Are you using a Standard or Administrative account?</blockquote>
    Admin

    <blockquote>11. Does this behavior persist after rebooting your machine? <i>Many times, for many applications, rebooting helps cure problems.</i></blockquote>
    Yes.

    <blockquote>12. Are you using DropBox (or other cloud computing service to sync files, iDisk included)?</blockquote>
    Yes, MobileMe.

    <blockquote>13. Are you using any local backup applications that are not metadata aware?</blockquote>
    Just using Time Machine.
    • CommentAuthorVampyre
    • CommentTimeFeb 1st 2010
     
    blockquote>1. Have you previously used Yep 1.x?</blockquote>
    No.

    <blockquote>2. Have you already tagged files with OpenMeta Tags with another application (Tags, Leap, Fresh, etc.)?</blockquote>
    I have tagged two files testing Leap 2.

    <blockquote>3. When you first launched Yep, did you choose to "Auto Import" or change the settings yourself?</blockquote>
    Both.

    <blockquote>4. Are you using FileVault?</blockquote>
    No.

    <blockquote>5. Are you storing files on disk images or networked volumes?</blockquote>
    No.

    <blockquote>6. Do you have any locations added to the System Preferences > Spotlight > Privacy pane?</blockquote>
    No.

    <blockquote>7. Are you using any third party applications to disable or inhibit Spotlight functionality?</blockquote>
    No.

    <blockquote>8. Have you rebuilt your Spotlight index?</blockquote>
    Yes.

    <blockquote>9. Do you have permissions to view the files / folders in question?</blockquote>
    Yes.

    <blockquote>10. Are you using a Standard or Administrative account?</blockquote>
    Standard.

    <blockquote>11. Does this behavior persist after rebooting your machine? <i>Many times, for many applications, rebooting helps cure problems.</i></blockquote>
    Yes.

    <blockquote>12. Are you using DropBox (or other cloud computing service to sync files, iDisk included)?</blockquote>
    No.

    <blockquote>13. Are you using any local backup applications that are not metadata aware?</blockquote>
    No.

    Same here as all the other members. Fresh install of Yep2. When I first installed, nothing happened. I have reset the application, and restarted in Auto Mode, but still nothing happened. I tried the solution someone accomplished, but it didn't worked for me either. Dropping a first PDF file didn't solved anything...

    The only way to use Yep2 for me now is to drop all my PDF one by one in Yep... So it is for me useless for the moment...

    I hope I could find a solution before getting to the end of the trial... :s
    • CommentAuthorVampyre
    • CommentTimeFeb 2nd 2010
     
    Just a small update to what just happened...

    I tried my whole evening yesterday to get my PDF files into Yep. I only dropped one, but nothing ever appeared. I finished by uninstalling the whole application, and remove the file in the preferences. Today, I give it a last chance, and I set to start manually. After a few seconds, I saw my whole bunch of files beeing displayed. So, it seems to work perfectly now, and it is kickstarted. I don't know what triggered it, or what happened, I even didn't restarted the computer since the uninstall (only set in "suspended activity".

    Hope you can track and solve the problem for others to come...
    •  
      CommentAuthorBLUEFROG
    • CommentTimeFeb 2nd 2010
     
    Thanks for the info, Vampyre. Any info is always helpful. Cheers!
    • CommentAuthorguest
    • CommentTimeFeb 7th 2010
     
    <strong>Guest:</strong><br /><br />&lt;blockquote&gt;1. Have you previously used Yep 1.x?&lt;/blockquote&gt;
    NO

    &lt;blockquote&gt;2. Have you already tagged files with OpenMeta Tags with another application (Tags, Leap, Fresh, etc.)?&lt;/blockquote&gt;
    NO

    &lt;blockquote&gt;3. When you first launched Yep, did you choose to &quot;Auto Import&quot; or change the settings yourself?&lt;/blockquote&gt;
    Change the setting yourself

    &lt;blockquote&gt;4. Are you using FileVault?&lt;/blockquote&gt;
    NO

    &lt;blockquote&gt;5. Are you storing files on disk images or networked volumes?&lt;/blockquote&gt;
    NO

    &lt;blockquote&gt;6. Do you have any locations added to the System Preferences &gt; Spotlight &gt; Privacy pane?&lt;/blockquote&gt;
    NO

    &lt;blockquote&gt;7. Are you using any third party applications to disable or inhibit Spotlight functionality?&lt;/blockquote&gt;
    NO

    &lt;blockquote&gt;8. Have you rebuilt your Spotlight index?&lt;/blockquote&gt;
    YES

    &lt;blockquote&gt;9. Do you have permissions to view the files / folders in question?&lt;/blockquote&gt;
    YES

    &lt;blockquote&gt;10. Are you using a Standard or Administrative account?&lt;/blockquote&gt;
    YES

    &lt;blockquote&gt;11. Does this behavior persist after rebooting your machine? &lt;i&gt;Many times, for many applications, rebooting helps cure problems.&lt;/i&gt;&lt;/blockquote&gt;
    YES

    &lt;blockquote&gt;12. Are you using DropBox (or other cloud computing service to sync files, iDisk included)?&lt;/blockquote&gt;
    NO

    &lt;blockquote&gt;13. Are you using any local backup applications that are not metadata aware?&lt;/blockquote&gt;
    NO

    I bought the application from macupdate bundle. I tried to make it work for several days back then without a result. Today i decided to try again, i have tried all the tricks in this forum but no luck yet. I will leave yep opened the whole day today just in case. Please make it work it is a great application but i can not use it !
    • CommentAuthorguest
    • CommentTimeFeb 19th 2010
     
    <strong>Guest:</strong><br /><br />&amp;lt;blockquote&amp;gt;1. Have you previously used Yep 1.x?&amp;lt;/blockquote&amp;gt;

    No

    &amp;lt;blockquote&amp;gt;2. Have you already tagged files with OpenMeta Tags with another application (Tags, Leap, Fresh, etc.)?&amp;lt;/blockquote&amp;gt;

    No

    &amp;lt;blockquote&amp;gt;3. When you first launched Yep, did you choose to &amp;quot;Auto Import&amp;quot; or change the settings yourself?&amp;lt;/blockquote&amp;gt;

    Auto

    &amp;lt;blockquote&amp;gt;4. Are you using FileVault?&amp;lt;/blockquote&amp;gt;

    No

    &amp;lt;blockquote&amp;gt;5. Are you storing files on disk images or networked volumes?&amp;lt;/blockquote&amp;gt;

    Disk Image (which is being indexed, per the sudo command and I can also find items via spotlight)

    &amp;lt;blockquote&amp;gt;6. Do you have any locations added to the System Preferences &amp;gt; Spotlight &amp;gt; Privacy pane?&amp;lt;/blockquote&amp;gt;

    No

    &amp;lt;blockquote&amp;gt;7. Are you using any third party applications to disable or inhibit Spotlight functionality?&amp;lt;/blockquote&amp;gt;

    No (However I am using quicksilver for app launch)

    &amp;lt;blockquote&amp;gt;8. Have you rebuilt your Spotlight index?&amp;lt;/blockquote&amp;gt;

    Yes

    &amp;lt;blockquote&amp;gt;9. Do you have permissions to view the files / folders in question?&amp;lt;/blockquote&amp;gt;

    Yes

    &amp;lt;blockquote&amp;gt;10. Are you using a Standard or Administrative account?&amp;lt;/blockquote&amp;gt;

    Admin

    &amp;lt;blockquote&amp;gt;11. Does this behavior persist after rebooting your machine? &amp;lt;i&amp;gt;Many times, for many applications, rebooting helps cure problems.&amp;lt;/i&amp;gt;&amp;lt;/blockquote&amp;gt;

    Yes

    &amp;lt;blockquote&amp;gt;12. Are you using DropBox (or other cloud computing service to sync files, iDisk included)?&amp;lt;/blockquote&amp;gt;

    No to all the above

    &amp;lt;blockquote&amp;gt;13. Are you using any local backup applications that are not metadata aware?&amp;lt;/blockquote&amp;gt;

    No
    • CommentAuthorTadBoring
    • CommentTimeMar 14th 2010
     
    RE: All files disappeared from Yep2.
    I upgraded from Yep 1 to 2 several months ago, working through issues at that time until it found all my files and restored the tags. I wasn't happy about having to day-long troubleshooting exercise, but at least I got things working. I was running 2.0.7 with no problems.

    When I upgraded to 2.0.9, everything disappeared--no files found. (OS 10.5.8).
    In addition to the questions below I have:
    moved the "Yep" folder out of Application Support and forced it to create a new one--no change.
    I dragged a file into the Drop Box Zone--no change
    Big clue? I did drag a file directly into the Yep window (from a managed location), and it did show up. But when I quit Yep and relaunched, the file was gone.

    Also, before I start doing something drastic, what OpenMeta or Yep file/files do I need to preserve that hopefully holds all the tag info prior to my upgrade to 2.0.9?

    1. Have you previously used Yep 1.x?
    Yes

    2. Have you already tagged files with OpenMeta Tags with another application (Tags, Leap, Fresh, etc.)?
    No

    3. When you first launched Yep, did you choose to "Auto Import" or change the settings yourself?
    At the time I upgraded to Yep2, yes. I have been working with Yep2 for several months.

    4. Are you using FileVault?
    No

    5. Are you storing files on disk images or networked volumes?
    Yes (DropBox and iDisk), but those locations are not marked as managed.

    6. Do you have any locations added to the System Preferences > Spotlight > Privacy pane?
    "Roxio Converted Items"

    7. Are you using any third party applications to disable or inhibit Spotlight functionality?
    No

    8. Have you rebuilt your Spotlight index?
    Yes

    9. Do you have permissions to view the files / folders in question?
    Yes

    10. Are you using a Standard or Administrative account?
    Standard

    11. Does this behavior persist after rebooting your machine? Many times, for many applications, rebooting helps cure problems.
    Yes

    12. Are you using DropBox (or other cloud computing service to sync files, iDisk included)?
    Yes

    13. Are you using any local backup applications that are not metadata aware?
    I use CCC, but have never restored from a backup image.
    • CommentAuthorTadBoring
    • CommentTimeApr 14th 2010
     
    It took me awhile, but I finally figured out that Spotlight indexing had been disabled. I'm not sure if installing 2.0.9 originally caused it, but that's when the problem began.

    Prior to this, I did the "Rebuild Spotlight Indexes" at least two times, and that didn't work. I knew Spotlight was an issue because it was not seeing every document, but it was seeing some. The big clue was when I attached a backup USB drive, and Yep was able to see the files on that drive, but not my root drive. I tried adding and removing my root drive from the Privacy list within Spotlight Preferences, but that didn't work. So when I finally opened Terminal and tried the sudo mdutil -E /command, it returned "indexing disabled." Ding! After enabling it and letting it do its thing, everything seems to be working so far.
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